Polycom VVX without Admin Password
- Reboot the phone
- When you see Starting Application, press cancel to interrupt press Cancel
- Immediately press and hold the 1, 3, and 5 keys until Enter password to reset settings appears
- Use the MAC address as the password. This can be found on the back of the phone
- Your phone is now factory reset and the default admin password should be 456.
Polycom VVX with Admin Password
- Reboot the phone by press and hold the dial pad keys 0, 1, and 3 all at once for around three seconds or until you hear a confirmation tone.
- Next press and hold the dial pad keys 1, 3, and 5 simultaneously until you are prompted to enter a password.
- Then enter your administrator password to factory reset. Once this is done, the default admin password will be 456.
Polycom IP with Admin Password
- Press Menu
- Navigate to Settings > Advanced.
- Once prompted for a password, enter your admin password.
- Select Admin Settings
- Navigate to Reset to Default then select Reset to Factory
- Your phone is now factory reset and the default admin password should be 456.
Polycom IP without Admin Password
- Reboot Phone
- Immediately press and hold these buttons simultaneously:
- If your phone is either a SoundPoint IP 320, 321, 330. 331, 335, 430, and 450, SoundStation IP 5000 or 7000 or Soundstation Duo, press and hold 1, 3, 5, and 7 keys.
- If your phone is either a SoundPoint IP 301, 501, 550, 600, 601, and 650 and VVX 1500, press and hold 4, 6, 8, and * keys.
- If your phone is a SoundStation IP 6000, press and hold 6, 8, and * keys.
- Hold buttons until prompted for a password, then enter the MAC address of the phone.
- Select Admin Settings
- Navigate to Reset to Default then select Reset to Factory
- Your phone is now factory reset and the default admin password should be 456.
Grandstream
- Navigate to Menu > System > Factory Reset
- Press Yes when prompted
Firmware Flash / Reset
- Unplug the phone from power (PoE or DC)
- Hold down all of the buttons on the LEFT-hand side of the screen.
- While continuing to hold the buttons, plug power back into the phone.
- When you see “firmware update” on the screen, you can let go.
The phone should reinstall its firmware from here.
Cisco SPA
- From the handset press the Setup button
- Scroll to Factory Reset (14)
- Press Select
- Press the OK button
- The phone will reboot in a factory reset state.
Yealink
- Press and hold the OK button until the message Reset to factory? appears
- Press Yes
- Once it restarts, the phone will be factory reset. The default password will be admin.
Yealink via YMCS
- Under Device Management, select the Phone Device option.
- After selecting Phone device, it will list the devices that you currently have. Click the Diagnosis Icon under the Operation Column.
- Scroll to the button Reset to Factory
- The Phone will reboot and will still pull the configs on your RPS
SNOM D Series
- Log in to the Phone UI
- Navigate to Advanced -> click Update tab
- Click the Reset button, then click Yes